While it’s definitely not perfect, Spotify has become the go-to music streaming service for millions of people around the world. It’s affordable, convenient, and gives users access to millions of songs with just a few taps. But as with any app, you might run into some issues using it from time to time. If your Spotify keeps crashing on your iPhone or iPad, it can be quite frustrating. Thankfully, there are some steps you can follow in order to get things working again as quickly as possible. In this article, we will discuss common reasons why your Spotify keeps crashing and what you can do about it.
Why Does My Spotify Keep Crashing?
Spotify is a very resource-intensive program and can often crash on computers that don’t have enough memory or that are running other programs at the same time. Make sure you have at least 4GB of RAM and try closing down any other programs that you’re not using. If that doesn’t work, you might need to upgrade your computer’s hardware.
Check For A Current App Update
- The first thing you should do is check for a new app update. Spotify releases updates regularly, and sometimes these updates contain bug fixes that address specific issues. If you haven’t updated your app recently, it might be worth giving it a try.
- To check for an update on your iPhone or iPad, open the App Store and tap Updates at the bottom of the screen.
- If there is an available update for Spotify, tap Update to begin downloading it to your device.
- Your device will automatically restart once the download has been completed, so be sure to save any open documents or work in progress before updating the app.
- Check if the problem still occurs after updating Spotify to see if the previous issue has been resolved by the latest version of the app you installed on your device. If this doesn’t work, move on to other solutions below!
Check Your Internet Connection
- The first thing you should always check whenever you have issues with a music app is your internet connection. If your internet connection is slow or unstable, it can have a negative effect on the performance of Spotify, which means that it might crash more often than usual.
- In order to check if your internet connection is stable or not, open the Settings app, go to “Cellular” and make sure that there’s no exclamation mark in front of “Cellular Data”. If there is one, it means that your cellular data isn’t working properly and you should restart your iPhone or iPad in order to fix the issue.
- You can also try turning off WiFi (if you’re connected to one) and see if that makes any difference. If it does, then the problem might be with your WiFi connection rather than with your cellular data.
- Another thing you can do is go to Settings > General > Reset > Reset Network Settings. This will reset your network settings to their original values, which is a good thing to try if the problem persists.
- If the above tips didn’t help, then you should restart your iPhone or iPad and see if it helps. Sometimes apps can get stuck and need a restart in order to work properly again.
- If you still have issues with your internet connection after restarting, then you should turn off the “Data Roaming” setting in Cellular settings (Settings > Cellular) and see if that helps. If it does, then you might want to contact your cellular provider and ask them what’s wrong with your connection, because there might be an issue on their end.
Force Close The App
- The first thing you should try is force-closing the app. To do this, double-click your home button to bring up the multitasking menu.
- Find the Spotify icon and swipe it up to close it.
- Then, launch Spotify again and see if it works better this time. If not, move on to the next step below.
- You can also try deleting the app’s cache in order to get rid of some bugs that might be causing issues with your account or playing songs from playlists that you have saved on your device.
- To do this, go to Settings >> General >> Storage & iCloud Usage >> Manage Storage.
- Find the Spotify app in the list and tap on it to see how much storage it’s taking up. Then, select Clear Data and then Clear Cache. This will remove any temporary data that might be causing problems with your playlists or account info being saved on your device and stop Spotify from crashing every time you try to play a song from a playlist that you have saved on your device.
Turn Off The Background Refresh For The App
- First, open the Settings app.
- Next, scroll down and tap on Battery.
- Now you need to locate the Spotify entry. It should be listed under Apps Using Significant Energy. Tap on it.
- On the next screen, you will see a toggle for Background App Refresh. Make sure this is turned off for Spotify by tapping on it once to disable it (it will turn white).
- Next, you need to restart the app. To do that, tap on the home button to go back to your home screen, and then double-click the Home button to bring up the multitasking interface.
- Now you will see a preview of your open apps. Just swipe right on Spotify’s preview card to quit it and then launch it again from your home screen.
Update Your Device’s Operating System
- Open your device’s Settings app
- Select General, and then tap on Software Update
- If there is an update available for your iPhone, iPad or iPod touch, you will be given the option to download and install it. This may take a few minutes, so please be patient.
- Make sure that you have enough battery life to last you through the installation process. You will not be able to use your device while it is downloading updates if it has no battery life left in it.
- Now that your device is up-to-date with the latest operating system, try opening up Spotify again and see if the problem has been resolved now. If not, keep reading below in order to find out what could be causing this issue and how to fix it!
As long as you’re using the app in a stable internet environment, there is little chance you will experience a crash. However, if you are having trouble with the app, keep an eye out for some of these common issues. If you are experiencing any of these issues, be sure to check your internet connection, update your device, and clear your browser’s cache. If these tips don’t help, try following these common troubleshooting tips to get your Spotify app running smoothly again.